telephone and online counselling in manchester

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Telephone Counselling. Counselling and life coaching on the phone available day, evenings and week-ends

Confidential Telephone Counselling

30 or 60 minute sessions available via the telephone

Advantages of Telephone Counselling

For some people, Telephone Counselling has many advantages over face-to-face Counselling for instance:

Face to Face contact may be intimidating for you
You may live in a remote area where there are no Counsellors.
Travel may not be easy due to perhaps a physical or mental disability
You may be in an already stressed and anxious state and cannot face leaving the security of your home.
You do not wish other members of your family to know you are seeking help
You may find the commitments of work or family leaves you with little spare time.

How to set up Telephone Counselling:

The first thing to do is to ring the Here To Listen Counselling Practice (Manchester) on 0161 7890547 or email me online, to check that I am the right Counsellor for you, and that Telephone Counselling is the right form of Counselling for you.

All Counselling is confidential.

You can ask any questions you want to about how the Telephone Counselling Service works. You can also email me for information. Once you have agreed to proceed and paid for the session, a date and time will be booked for the first session (at a suitable time for both client and therapist). You will be responsible for making the call (we use a standard rate landline number), if you are unable to make the call at the time arranged, and you have not given 24 hours notice of this, you will lose the booked session.

If you need to cancel, or rearrange a call time, 24 hours notice must be given to avoid the loss of the booked session. If we need to cancel or rearrange the time or date, as much notice as possible will be given to you, and you will be credited if an alternative time cannot be agreed.

Payment for each session must made in advance of the session.

At the end of the first session you are under no obligation to book another one, the choice is entirely up to you. If the therapist feels that Telephone Counselling is not the best form of therapy for you, they will try and refer you to an alternative service.

Calls can be booked for daytime or evening sessions, and you can choose a 30 minute session or 60 minute session.

If we feel that it is in the best interests of the client; we reserve the right to cease Counselling work with that client.

Any verbal abuse or threatening language will not be tolerated.

Our Telephone Counselling service is NOT suitable for people dealing with life threatening circumstances or issues, if you:-

· Are you experiencing a crisis right now?

· Are you contemplating suicide or homicide?

· Are you emotionally at the end of your rope?

· You don't know what to do?

Then at least take one of these steps now:

CALL YOUR LOCAL CRISIS LINE. MOST TOWNS HAVE A 24 HOUR CRISIS LINE SUCH AS SAMARITANS (0845 7909090) THE PHONE NUMBER WILL BE LISTED IN THE TELEPHONE BOOK NEAR THE FRONT OR CALL A TRUSTED FRIEND OR RELATIVE…ASK THEM TO TALK TO YOU OR COME OVER RIGHT AWAY

Cancellation and missed appointments:

For all Counselling, Coaching, and Telephone sessions and Hypnotherapy, we require 24 hours notice of cancellation of appointment or change of appointment. If 24 hours notice is not given or you fail to attend your appointment, the fee for the session will still be charged in full.

If you have paid in advance for your first session as new client, and 24 hours notice of cancellation has not been given, your fee will not be refunded. At the discretion of the Therapist, your session can be rebooked. But if you failed to attend the appointment under no circumstances will the fee be refunded.

For your convenience, outside office hours we have an answer machine, so a message can always be left!